Support

Get to the right support channel.

Choose the service you need help with. Product-specific teams can provide the fastest assistance for your account or order.

Kronuvo Connect support

For eSIM installation, activation, coverage or order assistance, use the support options available through Kronuvo Connect.

Open Kronuvo Connect support →

Kronuvo Web support

For hosting, domains, websites, billing or technical assistance, access the Kronuvo Web customer support area.

Open Kronuvo Web →
FAQ

Frequently asked questions.

How do I contact Kronuvo Connect support?

Use the official Kronuvo Connect support page for eSIM installation, activation, coverage, order or billing assistance.

Kronuvo Connect support →

Where do I manage my Kronuvo services?

Use the account or support area inside the specific division where you purchased the service.

Which divisions are available today?

Kronuvo Connect and Kronuvo Web are currently available online. Kronuvo AI has a corporate division profile, while Kronuvo Cloud, Kronuvo Secure and Kronuvo Business are planned.

How quickly are services activated?

Activation depends on the selected service. Check the current product page and service documentation for exact activation details.

How do I request a refund or change a plan?

Use the support channel for the division where the purchase was made and review the applicable product terms.

Do you offer partnership programs?

Partnership inquiries can be sent to partners@kronuvo.com.

Official support sources

Use current product documentation first.

Product documentation and account tools are the authoritative source for service-specific installation, coverage, billing and account questions.

Kronuvo Web

Use the official service site and customer area for current hosting, domain, billing and technical-support information.

Open Kronuvo Web →

Corporate questions

Questions about company identity, privacy, trust or partnerships should use the corporate source pages rather than product support.

Company Facts → · Trust Center →

General assistance

Need help finding the right destination?

For corporate or non-product inquiries, use the official contact page or write to hello@kronuvo.com.

Contact Kronuvo →